Introducing the DisabilityID® App: Essential Support for Carers, Everywhere You Go

We're thrilled to launch the DisabilityID^® app, available free to download on both iOS and Android for every National Carers Card holder.

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If you've ever wondered whether a venue recognises your National Carers Card, or spent time browsing the carer discounts on our website on your phone trying to remember which offers apply to you, this app is your answer. It brings together all your card benefits in one convenient place, accessible whenever you need it – whether you're planning your week ahead or taking a well-deserved break.

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Here's what the app does, how to get started, and feedback from carers who've already tested it.

📍 Find participating venues around you, on a map

This is the feature carers have been asking for. Set your location in the app and it shows you every café, restaurant, shop and venue nearby that welcomes your card – all displayed on a map so you can instantly see what's available.

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Planning a trip or visiting somewhere unfamiliar? Simply update your location in the app settings before you go, and you'll instantly know which venues recognise your card. No more uncertainty, no more awkward conversations at the till.

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🔎 Explore carer benefits and special offers

Your National Carers Card opens doors to countless discounts and benefits, and we're constantly adding new venues and exclusive offers – so it's easy to miss out on something perfect for your circumstances.

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The app simplifies your search for benefits that matter. Browse by activity type – from dining and leisure to shopping and wellness – or search by location to see what's available where you're going.

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❤️ Keep track of offers that suit your lifestyle

Found an offer that interests you but don't need it right now? Tap to save it to your personal collection for whenever you need it.

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✅ Claim discounts directly in-app

When you're ready to use an offer, there's no need to look elsewhere or track down codes. Purchase gift cards or apply discount codes directly through the app in just a few simple taps.

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🔔 Get instant alerts about new offers for carers

We're launching new benefits and carer-specific deals regularly. Enable notifications and the app will alert you immediately when something new becomes available – so you'll always be the first to know about offers that make a difference.

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🔒 Login once, secured for the long term

Unlike website browsing, where you'd need to log in repeatedly: you'll only need to enter your unique card number once. Once you've authenticated, you'll remain securely logged in for an extended period, so you can pick up the app whenever you need it – no re-entering details each time.

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🙌🏽 Completely free to download, no hidden charges

Anyone can download the app, but only National Carers Card holders can login to access card holder offers and benefits.

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There is absolutely no cost to download, install or use the app. No subscriptions, no in-app charges, no surprises.

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🗣️ What card holders have told us about the app...

Before the official launch, a group of card holders tested the app thoroughly. Here's what they shared with us...

"So intuitive and straightforward"
"I've already found offers I didn't know existed"
"This is exactly what we've needed"

Their insights have been invaluable, and we're confident the app you're downloading today reflects what carers truly need.

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📲 How to download our app

Here's how to begin:

1. Download the DisabilityID^® app from the App Store or Google Play.
2. Open the app and log in with your unique card number.
3. Enable notifications when prompted, so you stay updated on new offers.
4. Give the app permission to access your location, or enter it manually in settings.
5. Start discovering offers and managing your benefits!

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💡 Please note: You'll need a valid National Carers Card to access full app features. If you're not yet a cardholder or your card needs renewal, please apply or renew first.

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About the National Carers Card

The National Disability & Carers Card Scheme was established in 2019 by carers to enhance daily life and access for unpaid carers. Supporting thousands of carers across the UK, the card provides portable visual recognition that protects your privacy by removing the need to repeatedly explain your caring responsibilities. The National Carers Card is recognised at 600+ venues throughout the UK and internationally. Apply for your card today.