How to Use Your National Carers Card
How to use your card to show you're a carer, including while travelling or at venues, and how to login to get online shopping discounts.
Using your card to show you're a carer
Show your card whenever you'd find it helpful for others to know you're a carer - avoid awkward conversations, judgement, or questions, and get the help and understanding you need. With its instantly recognisable International Symbol of Access, the card speaks for you.
On public transport
Show your card or wear on a lanyard to let fellow passengers know you may need assistance, or a seat next to the person you care for.
At airports
Show your card or wear on a lanyard to get recognised and stay visible to staff, who may direct you to the right lane, or help you avoid a queue. Fellow passengers can be more understanding when they see the card.
At events or venues
Show your card to staff and fellow guests: let others know you need assistance, or even just patience - without going into symptoms or medical info.
In shops
Show your card to staff and fellow visitors to let them know you may need extra patience, understanding or help.
Use your card to get online carer discounts
As a card holder, you also get to save hundreds of pounds a year on everyday essentials. Find the brand you're shopping with on our website, then log in with your unique card number to discover how to get the discount. You'll see either a discount code to use at checkout, or you'll be able to purchase your discounted gift card directly.
1. Browse our Discounts and Benefits page to find your favourite brands
Click on each brand and log in with your unique card number to see exactly how to get each discount.
2. How to use discount codes when shopping online
Copy your discount code from our website to the brand's website checkout, and enjoy your savings.
3. How to use our discounted gift cards in store or online
Check out securely online within 2 minutes - your discount will be automatically applied, and your gift card is emailed to you instantaneously. Learn more about how to use discounted gift cards.
“The National Carers Card has been an invaluable help to identify me as a carer. I wear it every time I am performing my caring role. People see it and can see who I am and what I do.”
Christopher B
“The National Carers Card has made the experience of accompanying my disabled wife to events and places much easier. I no longer feel I have to make a justification to accompany her. The card makes it a lot easier by making a clear statement - I am a carer - I have a purpose even if you don’t recognise or understand it.”
Jonathan B
“Since receiving the National Carers Card and wearing it I have found that people are more respectful and offer assistance.”
Terence
Exclusive benefits and discounts with your National Carers Card
Show you are a carer, plus save hundreds every year on groceries, shopping and days out.
FAQs
How to get a National Carers Card?
Looking for how to get a carers card? No documentation is required to apply for a National Carers Card at present, but you must self-certify by declaring on the application form that you look after someone who needs help because of their illness, frailty, disability, mental health condition or addiction and that they cannot cope without your support.
How can I use my card?
The primary purpose of the National Carers Card is to show others that you are a carer. As a card holder you're also eligible for hundreds of concessions and discounts from our partner brands. Read more about how to use your card.
What does the National Carers Card cost?
The National Carers Card (UK) costs £20 (including VAT). You have the choice to include an extra card for £10. Postage is £3.50 and your card will be sent to a UK address via Royal Mail. If your application is rejected you will automatically receive a full refund.
If you care for someone who is a National Disability Card holder, you are entitled to a 25% discount on your National Carers Card (£15 instead of £20).
All major debit and credit cards are accepted securely as well as Google and Apple Pay.
When will my National Carers Card arrive?
Your card will be sent to a UK address via Royal Mail. We process most applications within one day of receiving them, and delivery usually occurs 1-2 days after we have processed and shipped.
Explore Help & Advice
.png)
Open Doors with Your National Carers Card
Secure visual ID exclusively for carers. Open doors for you and the person you care for.