Your Guide to Disneyland Paris as a Carer: Making the Magic Accessible

Planning a trip to Disneyland Paris as a carer can feel like a big task – balancing the excitement of the adventure with the practical needs of the person you care for. The good news? Disneyland Paris is one of the most accessible theme parks in Europe, and with the right preparation, it can be a magical and stress-free experience for both of you.

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Whether you're caring for someone with physical, sensory, cognitive or hidden disabilities, the resort offers thoughtful services and adaptations – and if you hold a National Carers Card or are travelling with a National Disability Card holder, you’ll have access to some excellent discounts and support.

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🎟 Book in Advance: No On-the-Day Ticket Sales

First things first: you must buy your tickets before you go. Disneyland Paris no longer sells tickets at the gate – this includes discounted options for disabled visitors and their carers.

If you’re travelling with someone who holds a National Disability Card, they’re entitled to:

• 25% off 1, 2 or 3-day park tickets – for themselves and one companion (that’s you!)
• 25% off annual passes
• Eligibility to apply for the Priority Card, which can make a world of difference in avoiding queues

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These discounted tickets need to be booked directly through the Disneyland Paris website. However, it’s worth checking with an accessible travel agent, as package deals (even without the discount) may offer better value during special promotions.

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🎢 The Priority Card: A Carer's Best Friend

If you’re supporting someone who struggles with queues due to pain, fatigue, anxiety, or sensory overload, the Disneyland Paris Priority Card is invaluable. It allows entry to rides through dedicated entrances, meaning less waiting and more enjoying both for you and the person you care for.

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How to Get It:

You can apply for the Priority Card online before visiting, and then on arrival at the park make sure to bring the National Disability Card belonging to the person you care for, plus ID (e.g. the same person's passport) to either:

• The Donald Desk (at the park entrance), or
• Any Disney hotel concierge desk – even if you’re not staying there (recommended for quicker mornings!)

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🏨 Where Should You Stay?

On-site Disney Hotels:

• Immerse yourselves in the Disney magic
• Accessible rooms with features like roll-in showers and grab rails
• Free shuttle buses to the parks (except Davy Crockett Ranch – which requires your own transport)

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Off-site Hotels:

• Often more budget-friendly
• Still may offer accessibility and shuttle buses
• A quieter option after a busy park day

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You can include either option in a Disney package deal from an accessible travel agent – it just depends on your budget and preferences.

👩🏽‍🦽Mobility Made Easier

Disneyland Paris is built with accessibility in mind – here’s what carers need to know:

• Manual wheelchairs are available for hire at both parks
• Mobility scooters (ECVs) aren’t available to rent – so if your loved one uses one, you’ll need to bring your own or organise local hire in advance
• Many rides offer adapted access – use the park maps or app for details

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🤗 Supporting Neurodivergent Guests

If you’re caring for someone who is autistic, has ADHD, sensory processing challenges or experiences anxiety, Disneyland Paris has several supports in place:

• The Priority Card reduces waiting and offers freedom to move at your own pace
• There are quiet areas for breaks
• Staff are trained in disability awareness
• Re-entry options for attractions and shows if your person needs to step out
• Assistance dogs are welcome (you'll need to have all the relevant travel documents with you)

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For reassurance or specific needs, contact Guest Services in advance – they’re brilliant and genuinely helpful.

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🚑 First Aid, Just in Case

Both Disneyland Park and Walt Disney Studios Park have First Aid stations staffed by professionals. These can be a lifesaver if your loved one:

• Needs a quiet space to rest
• Requires medication storage
• Has a health condition that might need attention during the day

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Look for the red cross symbol on maps, or ask a friendly Cast Member to direct you.

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🧭 How The Navigation Station Can Support You

The Navigation Station specialise in helping carers like you plan accessible, enjoyable holidays with confidence. We can help you:

• Understand and book the right ticket type for your needs
• Choose between on-site and off-site accessible hotels
• Apply for the Priority Card
• Organise mobility equipment hire
• Receive insider tips from carers who’ve done it all before

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✨ Final Tips for a Smooth Trip

Final tips to make your Disney adventure as easy as possible:

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✅ Download the Disneyland Paris app – for real-time info, ride access details, and quiet spot locations
✅ Pick up the Priority Card for easier access to rides and shows
✅ Bring or arrange mobility aids in advance
✅ Visit during quieter times if you can
✅ Take advantage of quiet spaces for regular breaks
✅ Book early for the best accessible accommodation

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Let the Magic Begin

With a bit of planning and the right support, you can make Disneyland Paris a joyful, manageable experience for the person you care for – and for yourself. The memories you create together will be well worth the effort.

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Even better, National Carers Card holders are eligible to save up to 15% off any trip booked through The Navigation Station. Learn more about how to get this offer by logging into our website here.

This article is based on information provided by Paul Gernon, Founder of The Navigation Station

About the National Carers Card‍

The National Carers Card is a form of visual identification for carers across the UK. Designed to support and acknowledge the invaluable role of carers, the card helps with accessing services, discounts, and other benefits that make daily life a little easier. Founded by carers in 2019, the National Carers Card is part of a social enterprise for good dedicated to supporting carers and their families.