Question 1

Who can get a National Carers Card?

Accepted Answer

Anyone, regardless of age, who cares for someone requiring assistance due to illness, frailty, disability, mental health issues, or addiction and cannot manage without support, is eligible for a National Carers Card. This encompasses family members, friends, volunteers, and professionals who provide care anywhere in the UK, including England, Wales, Scotland and Northern Ireland.

Question 2

How to get a National Carers Card?

Accepted Answer

No documentation is required to apply for a National Carers Card at present, but you must self-certify by declaring on the application form that you look after someone who needs help because of their illness, frailty, disability, mental health condition or addiction and that they cannot cope without your support.

Question 3

What does the National Carers Card cost?

Accepted Answer

The National Carers Card costs £20 (including VAT). You have the choice to include an extra card for £9. Postage is £1.95 and your card will be sent to a UK address via Royal Mail. If your application is rejected you will automatically receive a full refund. If you care for someone who is a National Disability Cardholder, you are entitled to a 25% discount on your National Carers Card (£15 instead of £20).

Question 4

Do carers get a discount with the Disneyland Paris Priority Card?

Accepted Answer

Carers can benefit from 25% off their Disneyland Paris ticket as long as they travel with the person they care for (who also receives the discount). The disabled individual must use their National Disability Card or other proof of eligibility to apply for a Disneyland Paris Priority Card, which grants them the discount as well as special access to shows and attractions within the park.

Question 5

Can the person I care for get a Disneyland Paris Priority Card?

Accepted Answer

If the person you care for is disabled and has a National Disability Card, they are entitled to a Disneyland Paris Priority Card, along with the 25% off concession and special access it provides. You and the person you care for can request a Priority Card online or at the entrance to the park on arrival.

Question 6

How to get a carers lanyard?

Accepted Answer

If you are a National Carers Cardholder, you are eligible to purchase our Carer Lanyard or Face Covering Exempt Lanyard.

Question 7

I don’t have a National Carers Card. Can I still buy a lanyard?

Accepted Answer

Our lanyards are exclusively available to cardholders. This ensures the authenticity of the displayed messages and guarantees that only genuine carers can benefit from them.

Question 8

I haven’t applied for a National Carers Card yet, but I intend to. Can I still buy a lanyard?

Accepted Answer

You can order a lanyard simultaneously while applying for your card at this [link]. Just select the lanyard you need at the end of the application form. Your lanyard will be dispatched only upon successful application approval; otherwise, you will receive a full refund.

Question 9

Can I renew my National Carers Card before it expires?

Accepted Answer

Certainly, you can apply for a new card a few weeks before its expiration to ensure uninterrupted access, especially if you have upcoming travel arrangements. The new card will be valid for two years from the expiration date of the previous card.

Question 10

The person I care for has a National Disability Card. Can I get a discount on my National Carers Card?

Accepted Answer

Yes! We offer an exclusive 25% off the National Carers Card when you are referred by a National Disability Cardholder. The National Disability Cardholder will be emailed a discount code once they have applied, entitling their carer to buy the National Carers Card for £15 instead of £20.

Question 11

How often do I need to renew my National Carers Card?

Accepted Answer

Cards must be renewed every two years. You can find the expiry date on the front of your card.

Question 12

What happens if I lose my National Carers Card?

Accepted Answer

In the event that your card is lost or stolen, you can request a replacement for only £5. The expiration date on your replacement card will align with that of the original card.

Question 13

How long will it take for my National Carers Card to arrive?

Accepted Answer

Your card will be sent to a UK address via Royal Mail. We process most applications within one day of receiving them, and delivery usually occurs 1-2 days after we have processed and shipped.

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